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Our Skills

Instruction manuals must be precise and easy to understand. In order to make manuals with these qualities, it is important to not only have knowledge of the product, but also to have the following abilities:
- the ability to analyze the needs of the target audience
- the ability to create documents which convey information within the given word limit
- the ability to construct manuals from the user's point of view

We believe that the users should be able to find the information they need easily, and not become frustrated in the process. We also believe that the visual aspects of instruction manuals are equally important.
Through the effective use of illustrations and photographs, we can generate customer interest in the product, and explain the product's features. We believe in keeping the visual design simple, so that it is as easy to understand as possible.
We are always thinking about how we can generate customer interest manuals, which also show the manufacturers in the best possible light.

Examples of our work

Instruction Manuals (Domestic/Overseas) for

• Audio equipment such as a micro component system
• Peripheral devices for computers such as printers (CD-ROM and web manuals)
• Visual devices such as a TV (Built-in manual/We won "Manual of the Year" at the Japan Manual Awards 2008）
• Navigation systems
• Medical equipment such as a nursing support system
• Precision mechanical equipment such as a watch
• Start-up sheet (Winning "Honorable Mention" at the Japan Manual Awards 2009）

General Work Flow

• Listening to/Making Suggestions

  Our salesperson or director will talk with you about the job details (the estimated cost, schedule, etc.). After that, we suggest a production schedule and delivery form for the manual.

  

• Writing

  Our technical writers aim to construct manual outlines (table of contents, or layout) to create easy to understand manuals, using correct and appropriate expressions for each function.

  

• DTP (Data Construction)/
  Making Illustrations

  To make manuals more user-friendly, we use illustrations effectively with text based explanations.

  

• Proofreading

  This is an essential part of our quality assurance. Our dedicated proofreaders check the proofs thoroughly, to see if there are mistakes in spelling or layout, and to check term uniformity.

  

• Submitting Proofs

  If additional corrections are necessary, we revise the production schedule flexibly.
  We repeat steps 2 to 5 as necessary.

• Multi-Language Translation/Proofreading

  If you need a translation, you can rely on us. We can handle translation into more than 30 languages through cooperation with our foreign branches.

  

• Delivery

  Various delivery forms are available (PDF, printed material, web, CD-ROM, etc.). Overseas delivery is also available.